Shipping policy

At splydmnd every order is handled with exceptional care to ensure it reaches you safely, securely, and on time.

Order Processing

All orders are processed within 24 hour after payment confirmation. Each piece is carefully inspected, delicately packaged, and prepared for dispatch from our fulfillment center.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping charges (if applicable) will be calculated and displayed at checkout.

International Shipping

We ship to select international destinations.

International Delivery Time: Typically 4–7 business days, depending on the destination and customs clearance

International shipping charges, duties, and taxes are the responsibility of the customer and may vary by country.

Please note that delivery times may be affected by customs procedures beyond our control.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor your shipment every step of the way.

Packaging

All orders are shipped in luxury-grade packaging, designed to protect your purchase and elevate your unboxing experience. Discreet packaging is available upon request.

Delays

While we strive for timely delivery, unforeseen circumstances such as weather conditions, logistical issues, or high-demand periods may cause delays. We appreciate your patience and understanding.

Incorrect Address

Please ensure all shipping details are accurate at checkout. splydmnd is not responsible for delays or losses caused by incorrect or incomplete address information.

Contact Us

If you have any questions regarding shipping or delivery, our concierge team is always happy to assist:

📧 [splydmnd@clubmember.org]